Returns & Exchanges Policy

At dha-ri-ni.com, we take great care to ensure that every product you receive meets our quality standards. However, if you are not fully satisfied with your purchase, we offer a straightforward return and exchange policy to make your shopping experience easy and worry-free.

We accept returns or exchanges only for items that are defective, damaged, or incorrect at the time of delivery. To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as received. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return.

If approved, a replacement will be shipped to you, or a refund will be processed to your original method of payment within a reasonable time. Refund processing time may vary depending on your payment provider or bank.

Please note that certain items such as perishable goods, personal care items, customized products, and items marked as “non-returnable” are not eligible for returns or exchanges. Shipping costs are non-refundable, and customers are responsible for return shipping unless the product received was damaged or incorrect.

To request a return or exchange, please contact our customer support through the contact form available on our website. Include your order number, a brief description of the issue, and clear photos (if applicable) to help us resolve your request quickly.

We reserve the right to refuse returns or exchanges that do not meet our policy conditions. Our goal is to ensure your satisfaction and provide a smooth and transparent experience every time you shop with dha-ri-ni.com.